• Extraordinary Service Support
• Customer log in credentials to assess DIA usage and bandwidth performance
• Dedicated and experienced Account Management
• Local qualified engineering resources available for on-premise support
• Efficient, industry leading Service Level Agreement with internet service guaranteed 99.9% of the time
• Defined escalation process and support structure

• Our DIA Service is distributed by way of a Fiber Infrastructure
• Our Fiber Infrastructure is both aerial and underground (entire infrastructure to be transferred underground in two (2) years).
• Our Service is scalable for ease of managing any future requirements such as upgrades
• Our DIA is not susceptible to line of site obstructions that can impair signal quality
•  Entire fiber ring around the island
• Offshore provider practices route diversity supplying two (2) separate links to the United States
• DIA Redundancy

Unified Communications provide a simple user experience that aims to drive cost savings, while delivering seamless and secure communications across multiple channels (voice, video, IM) anywhere the user needs it. This results in more efficient operations and improved customer engagement.

Taking advantage of UC starts with moving from a traditional PBX to a VoIP based communications solution which is then leveraged for service integration.

This combined solution can be delivered either in the traditional on-premise model, or via a hosted model which offers even more cost savings and flexibility.

• Unlimited scalability of users
• Faster roll-out to new users and locations
• Enable remote and mobile workforce
• Reduced administration and maintenance
• Reduced cost
• Increased flexibility and productivity
• Effective collaboration

Structured cabling is arguably the most important component of a network and is likely to be the most long-lived component.  The expected life span of a well designed and installed cabling system is 15–20 years and it is likely that the network equipment will be replaced three to four times over that time span.

An investment in a high-quality cabling system is easily justified in reduced downtime, reduced maintenance, and better network performance. As with any other system, a proper foundation is key

• Increased data rates
• Reduced downtime
• Reduced maintenance costs

Our security systems can be used to monitor the security and safety of residences and small businesses while also providing convenience and comfort through remote and automated control of smart devices.

The security and safety aspects of the system can be monitored and controlled from a mobile app from virtually anywhere in the world. Additionally, smart devices can be added to provide control over other functions, including lighting controls, Wi-Fi thermostats for home HVAC systems, door lock controls and more. The system’s mobile app is the ideal solution for providing additional points of control while at home or on the road.

The system will be monitored by our central station and the relevant authorities will be dispatched as required in the event of an emergency, or a Service Technician in the event of system trouble.

• Always connected to your home
• Protects valuables
• Deters crime
• Peace of mind
• Smart home enabled

Having reliable and dedicated Internet access makes all the difference for you and your employees.

A robust network, backed by a strong SLA, ensures the highest quality Internet service, which is designed to maximize reliability, performance, and scalability. 

Our directly connected, symmetrical, without contention service, connects our customers to the NAP of the Americas in Miami, Florida where connection is distributed to the US Internet Backbone.

Our Direct Internet Access is the premier Internet service for businesses and will allow them to stay connected with their partners and customers.

• Guaranteed bandwidth
• Reliability: 99.9% uptime
• Backed by Service Level Agreements
• Contention free service
• Quickly scalable
• Improved customer support

Fleet management helps businesses realize optimal use of their vehicles. It allows for tracking your fleet’s data in real-time. This data is presented to a supervisor allowing them to track all vehicles, determine when they get to their destination, and how the vehicles are handled by the drivers.

Not only will this solution enable you to manage and track your assets, but you will have access to reports that can be used to streamline operations and improve fleet utility.

The devices used will be installed in an inconspicuous manner so as to be virtually invisible.

• Real-time vehicle monitoring
• Geo-fencing
• Driver/speed alerts
• Historical reporting
• Expanded usable vehicle life
• Reduced cost of vehicle maintenance

A Managed Wi-Fi solution provides a complete, end-to-end service that eliminates the burden of implementing and managing your own Wi-Fi network, freeing you to focus on your core business priorities.

Our service is highly customizable and can be tailored to your individual business needs. Support is provided for a private network for employees and a public branded network for guests.  

The service grows with your business and can help you gather and analyze insightful data to understand user behavior.

• Seamless access
• Enterprise grade security
• Scalability
• Reduced administration and maintenance
• Reduced cost

A company’s IT infrastructure is constantly bombarded by an ever-increasing amount of cybersecurity threats and at a pace beyond the capacity of the average IT team.

A complete Network Security solution not only needs a firewall and antispyware/malware software but a complete set of policies and procedures that govern the way our people interact with technology. A complete solution also needs to be continuously managed, monitored and audited to ensure full compliance.

Our trained security experts and advanced technology work together, to manage and ensure that the latest threats are detected, prevented, and remediated from your network. Let us ease the burden on your IT team with our Managed Security services.

• Advanced cybersecurity knowledge and experience
• Advanced technology
• Superior protection
• Reduced administration and maintenance
• Continuous monitoring
• Customized solution
• Reliable support